+30 210 68 10 300 24hours/7days Online Payment

Last updated 30th of May 2018



Please read the following terms and conditions of use carefully. These terms govern the use of the website www.omnigen.gr and services offered through same. They constitute a binding agreement between you and us.

You must be at least 18 years of age and be fully capable of acting legally and agreeing to these terms of use under the laws within your jurisdiction.



  1. Acceptance of Terms of Use 

These Terms of Use (hereinafter “Terms of Use“) are a binding agreement between you and the company registered as “OMNIGEN BIOTECHNOLOGICAL APPLICATIONS S.A.” and trading as “OMNIGEN S.A.”, seated in Marousi, Attica, at 1 Kifisias Avenue,GR-15123, Tel.+30 210 6810300 & fax +30 210 6810318, Tax Identification Number 998870825, Athens Tax Office for Commercial Companies, General Electronic Commercial Registry (GEMI) no. 008639401000 (hereinafter  “we”, “us”, “our” or the “Company”) and govern the use of the  website www.omnigen.gr   (hereinafter the “Website”), as well as the contents, products and services provided through the Website (which together with the website shall collectively be referred as the “Services”). By accessing, viewing or using any of the Services, you are declaring and attesting that you are at least 18 years of age and fully capable of acting legally within your own jurisdiction to agree to and be bound by these Terms of Use and to be subject to them. In conjunction with the above, you also declare and attest that you have the right and the authority to agree to and be bound by these Terms of Use.

If you do not agree with the Terms of Use, you should not click to accept or otherwise agree with these Terms of Use, and you should immediately leave the Website and not access nor enter it or use it or any of its Services. You agree to sign a non-electronic form of these Terms of Use, should we request that you do so.

Please print out and retain a copy of these Terms of Use for your records.

  1. Lawful use

“Lawful use” of our Services implies the unconditional acceptance of these Terms of Use and, upon your use of these Services, your compliance with current Greek law governing such transactions, as well as any other applicable legislation. The acceptance of the terms hereof in no way constitutes any type of work agreement or relationship or cooperation with us. In the event that any of these Terms of Use are violated, we reserve the right to exclude or delete you from the Website and its Services at any time.

  1. Changes in the Terms of Use and Services

The Terms of Use may be amended or changed by us at our discretion and at any time, with or without notice. The date that these Terms of Use were last updated is stated at the beginning of this page. Continued access or use of the Website, or any other Services, following such changes will be considered unconditional acceptance of these changes. We also reserve the right, at our own discretion, to amend, suspend or discontinue any or all of the Services, at any time, with or without notice. We ask that you visit this page from time to time to ensure you are informed about the most recent version of these Terms of Use.

  1. Personal Data Protection Policy

We are committed to protecting the confidentiality of the personal data you provide through the Website. The personal data submitted through the Website are subject to the Privacy Policy which is published on the Website and has been incorporated here via link. Please read our Privacy Policy for insight into our practices regarding the processing of your personal data. The date the Privacy Policy was last updated is noted at the top of the Privacy Policy section on our Website. We do not knowingly collect personal information from persons under 18 years of age.

  1. Intellectual property rights

The content provided through Services, including, for example, the text, data, software, graphics, photographs, music, sounds, video, interactive functions, blogs, messages, comments, posts and other materials (hereinafter collectively the “Content”) and the trademarks, service marks and logos included in these Services (hereinafter the “Marks”) belong to us or have been licensed to us and are subject to copyrights and other intellectual property rights pursuant to applicable Greek, European and international legislation and in accordance with international laws and agreements. The entire Content is provided exclusively for your information and personal, non-commercial use. You agree not to use, copy or distribute any of the Content, except in the manner expressly permitted in these Terms of Use. If you download or print a copy of the Content for personal use, you should abide by the copyright and other notes regarding ownership contained there. You agree that you will not bypass, deactivate or in any way intervene in the specifications related to the security of Services, or specifications that prevent or limit the use or copying of any of the Content, or which impose limitations with regard to the use of Services or Content. We retain all intellectual and industrial property rights to the Services and the Content, unless otherwise expressly stipulated here. You are not authorised to use any of the Marks.

  1. Code of Ethics and Conduct 

You agree to use the Services in accordance with the following code of ethics and conduct of the Company:

(a) You shall keep all information provided to you through the Services private and confidential and will not give this information to any third party without the permission of the person providing it to you.

(b) You shall not use these Services to take part in any form of harassment or aggressive behaviour which constitute or include but are not limited to downloading of communication images, recordings containing defamatory, slanderous or abusive content, defamatory statements, actions with racist, pornographic or obscene content, use of offensive language etc.

(c) You shall not forward chain e-mails through the Services.

(d) You shall not use the Services to violate the privacy rights, property rights or any other rights of any person.

(e) You shall not publish messages, images or recordings and/or shall not provide information nor use the Services in any manner which:

  1. Violates, or copies the rights of any third party, including but not limited to copyrights or trademarks, rights to protection of privacy and other private or property rights.
  2. Is fraudulent or otherwise illegal or constitutes a violation of any applicable legislation.

(f) You shall not use the Services to distribute, promote or otherwise publicise advertising for any goods or services and in general for any advertising purposes.

(g) You shall not use the Services to distribute or upload any virus or malware of any type, or to do anything else that could harm the Services or us in any manner.

(h) You shall always use the Services in accordance with the law and applicable legislation. Minors are prohibited from using the Services.

(i) Responsibility for the accuracy of personal data and information lies solely with you as the provider, since the Website functions only as a means of presenting and publishing such information and does not process it.

(j) The data and information you provide and publish:

  1. Must not be false, inaccurate or misleading.
  2. Should not directly or indirectly lead to the deception of third parties.
  3. Should not be contrary to the provisions of Greek and European legislation and in general any applicable legislation, including provisions related to matters of consumer protection, unfair competition, discrimination or misleading advertising, protection of intellectual or industrial property, trade secrets or right to privacy.
  4. Must not contain viruses, Trojans, worms, time bombs or cancel bots, or any other programming code that could cause intentional harm or cause loss of data from computers belonging to members/visitors or the system in general, and should also not lead to loss of resources or Services or Website functions.

(k) To ensure the proper use of information you provide and to avoid potential violations related to this content, it is agreed that we shall be fully authorized to control and use this information. We are bound to use this information in accordance with these Terms of Use.

(l) Access and use of the Services of the Website must comply with these Terms of Use. The use of any method to track this Website or copying all or part of its operating mechanism or its content without our prior written authorisation is prohibited. In particular, the use of any program or other method of intervening in the Website’s operating mechanism or in any entry contained therein is prohibited. Also prohibited is any action that would burden or abuse the Website’s search engine and technological infrastructure. It is also forbidden to copy, modify, paraphrase or republish the contents of the Website without our prior written authorization.

  1. Tracking of Services and Advertising

We reserve the right to use, at our own discretion, third-party advertising companies, such as but not limited to Facebook, Yahoo!, Google and Microsoft, to display personalized adverts when you visit our Website, provided it is permitted under applicable law. These companies can use information related to your interests to provide personalized adverts for goods and services that may interest you. We reserve the right to track all advertising, public announcements and posted messages to ensure that these comply with content guidelines we have provided and which can change at any time. For more information about the information we or third parties collect when using the Website and about how we use this information, please refer to the Company’s Privacy Policy, which is published on the Website and forms an integral part of the present Terms of Use.

  1. External Links

Our Services may include links to other websites (hereinafter the “Links”). You acknowledge that we are not liable for these Links and we are not responsible for the availability of links or their content. We suggest you read the terms of use and privacy statements of these Links before using them.

  1. Medical Information

This Website may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and it shall not be considered as a replacement of a doctor’s or other qualified healthcare professional’s advice. You should not use the information contained herein for diagnosing a health or fitness problem or disease. You shall always seek medical advice or advice from another competent healthcare professional.

  1. Non-Confidential Information

Subject to any applicable terms and conditions set forth in our Privacy Policy, any communication or other material that you send to us through the internet or post on the Website by electronic mail or otherwise, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and the Company shall have no obligation of any kind with respect to such information. The Company shall be free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing its Services.

  1. Non-commercial use

These Services are provided for personal, non-commercial use. You are not entitled to and are prohibited from advertising or inciting any user to purchase or sell any products or services through these Services. You are also prohibited from sending and transmitting chain e-mails, junk or spam e-mail to other users. In addition, you shall not use the information received from the Services to contact, advertise to, incite or sell to any user or member without their prior express consent. If you violate the terms of this paragraph and/or send or publish spam or engage in other unsolicited communication of any kind through the Services, we reserve all rights, claims and cause for action that we may be granted under the law or otherwise, including but not limited to the right to seek legal remedies for all spam messages you send through the Services.

  1. Newsletters – Advertising/Information Bulletins

The Company enables or may in the future enable visitors/users of the Website to choose to be informed about products and services by receiving newsletters to their e-mail or postal address or by telephone. These newsletters are the intellectual property of the Company and as such are protected by the pertinent provisions of Greek legislation and international agreements. The Company may retain a record of recipient e-mail addresses (that gave their consent) to send other messages of an informational or financial nature. The Company shall not abuse the aforementioned service. In the event you do not wish to receive informational messages, you have the option of unsubscribing, following the instructions contained in the newsletter or text you receive. The use of your e-mail address for communication related to your orders does not fall under the definition of informational materials in the present context. For more information on how we manage e-mail addresses and, in general, the personal information of users on the Website, please refer to the Company’s Privacy Policy, which is published on the Website and forms an integral part of the present Terms of Use.

  1. Compensation

You agree to compensate us for any loss, damage, claim or demand by a third party or expenses (including reasonable lawyers’ fees) due to or resulting from the improper use of Services or any violation of these Terms of Use.

  1. Payment Methods

The Company does not have an online store for its transactions with you. To facilitate and better serve you, the Company provides you with the following payment methods for the services provided by the Company:

A. By Deposit to a Bank Account
You can make the deposit any amount due in the bank of your choice, in one of the following accounts:

National Bank
ACCOUNT: GR 1894 7021 236
IBAN: GR 89 0110 189 00000 1894 7021 236
BENEFICIARY: OMNIGEN Biotechnological Applications SA

ACCOUNT: GR 36000 232 000 2699
IBAN: GR 95 0140 3600 36000 232 000 2699
BENEFICIARY: OMNIGEN Biotechnological Applications SA

After depositing the amount, please call us at 210-6810300 to confirm that the payment has been made.

B. Cash

Depending on the amount of the transaction and in accordance with applicable tax law, you may pay cash at the Company’s offices: 1 Kifisias Avenue in Marousi, 1st floor or at our partner upon request.

C. By Credit Card

You can pay the total amount by credit card at the Company’s offices up to ten (10) interest-free installments. The interest-free installment directive includes the cards shown here

D. Online Payment

You can pay the total amount by credit card online up to six (6) interest-free installments. The interest-free installment directive includes the cards shown here

All payments are in euro.

  1. Requests and Complaints

If you have any request or wish to make a complaint, please contact the Company’s Call Center at 210-6810300 or by e-mail at info@omnigen.gr. We will do our best to respond to your request or complaint as soon as possible.

  1. Applicable Law – Disputes

16.1 The laws of Greece shall apply in resolving any disputes that may arise when applying these Terms of Use, either while in effect or after their termination, and including disputes over validity, interpretation or execution of these Terms. The courts of Athens shall have exclusive jurisdiction over any aforementioned dispute, including trials regarding enforcement proceedings, injunctions, differences on debt securities, and others. 

16.2 For the extra-judicial settlement of any dispute arising when applying these Terms of Use, you can contact the competent bodies for extra-judicial settlement of consumer disputes, as indicatively indicated herein: General Secretariat of Consumers (Kaniggos square, 10181, Athens, www.efpolis.gr, tel.:1520, fax:2103843549), Hellenic Consumers’ Ombudsman (144 Alexandras ave., 114 71, Athens, www.synigoroskatanaloti.gr, tel.:2106460734, fax:2106460414), Committees for the friendly settlement of consumers’ disputes, (article 11 of the Law 2251/1994), located in the local municipalities of Greece.

  1. Choice of Language – Notifications

All written notices, reports and statements must be written in Greek and be transmitted:

a) by us to you via e-mail to the address you entered upon registration or which you provided later (in the event the initial address changes).

b) by you to us via e-mail at info@omnigen.gror by registered post or other dispatch service (courier) and proof of receipt to the address listed at the top of these Terms of Use, or to another address stipulated by us. It is expressly stated that deliveries made to the above addresses will be valid.


  1. Partial Invalidity and Replacement of Valid Provisions

In the event that any of the provisions contained herein may be interpreted in more than one way, one of which may render the provision invalid, liable to be declared null and void or unenforceable, such provision will be interpreted in such a way as to render it valid and enforceable. In the event that any court or public authority determines that a provision herein is unenforceable due to the way it is written or worded, such provision will be amended to render it enforceable to the maximum degree possible under the laws and provisions of the jurisdiction within which its enforcement is being sought, ensuring it provides the parties the same basic rights and has equal force as it did before its amendment.

  1. Waiver

It is not assumed that the contracting parties have been exempted from or have waived rights, powers or obligations pursuant to these Terms of Use simply because they have employed practices contrary to the Terms contained here, or due to omission or neglect on their part to exercise any right according with the Terms or to insist on full compliance of the counterparty with these obligations. Even the long-term tolerance of violations of this agreement by the counter party in no way implies or supports the waiving or lapse of these rights.

  1. Binding nature

These Terms of Use are legally binding on the contracting parties, as well as on the respective executors, administrators, depositories, beneficiaries and their successors.